Shipping policy
Last updated: October 22, 2026
Worldwide Shipping
Rich Digital Academy ships worldwide. Available services, charges, and destination eligibility are shown at checkout. Some products or destinations may be restricted by carrier availability, customs rules, or law. If an accepted order cannot be shipped, we will contact you and refund any amount due.
Orders Ship Within 4–7 Business Days
Physical orders ship within 4–7 business days after payment is confirmed. Business days are Monday through Friday, excluding public holidays. This is the processing and dispatch window. Delivery time is additional.
Delivery Times and Charges
Transit time begins after dispatch and varies by destination, carrier, service, and customs clearance. Shipping charges and any available delivery estimates are displayed at checkout before payment. Order confirmation does not mean your parcel has shipped.
Tracking and Separate Parcels
Shipping confirmation and tracking details are provided when available. Tracking may take time to show the carrier's first scan. Items may ship separately or from different fulfillment partners and arrive in more than one parcel.
International Customs, Duties and Taxes
International orders may be subject to import duties, taxes, clearance requirements, or carrier handling charges. Charges collected at checkout will be shown there. Other lawful import charges may be collected from the recipient by the destination country or carrier. Customs processing can affect arrival times. Charge allocation remains subject to applicable law and the terms disclosed before purchase.
Addresses and Delivery Problems
Check your complete delivery address before ordering. Contact us promptly about corrections; changes cannot be guaranteed after processing or dispatch. For lost, damaged, incorrect, or incomplete deliveries, email richdigitalacademy@gmail.com with your order number so we can investigate.
Dispatch Delays
If we cannot ship within the stated window, we will notify you and provide the applicable options, including agreeing to a revised dispatch date or cancelling unshipped items for a refund.
Digital Products
Digital products, when available, do not require physical shipping. Their delivery method and access requirements are stated in the listing. Contact us if promised access is missing.
Final Sale
All sales are final. We do not accept returns or exchanges or offer change-of-mind refunds. This policy does not affect your statutory consumer rights. See our Refund Policy.